Refund Policy

At SELVIONEX, we prioritize the satisfaction of our valued customers. Our refund policy is designed to ensure a fair and transparent process for any returns or exchanges you may need to make.

Eligibility for Refunds

• Products must be returned within 30 days of the purchase date.
• Items must be in original packaging and in unused condition.
• Proof of purchase must be presented at the time of the return.

How to Request a Refund

1. Contact our customer service team at [email protected] or call us at (555) 123-4567 to initiate a return.
2. Fill out the refund request form provided by our team.
3. Ship the item(s) back to us at the address provided by our customer service representative.

Processing Time

Refunds are typically processed within 7 to 10 business days after receipt of the returned merchandise. Credit will be issued to the original payment method or as store credit, as per your preference.

Non-Refundable Items

Gift cards and items purchased during clearance sales are non-refundable and cannot be exchanged under any circumstances.

For any questions or further information, please do not hesitate to contact our support team. We are here to assist you with all your needs.